NOW Hiring
Studio Operations & Enrollment LeadHelp us create a welcoming, organized, and professional experience for students, families, and our community.
LOCATION
Metro-Denver Area
In Person
SCHEDULE
Approx.
30 Hours/Week
AVAILABILITY
Afternoon/Evening
Availability Required
SATURDAY
Saturday
Availability Required
PAY
$25–$35 / Hour
Depending on Experience
LANGUAGE
Bilingual English/Spanish
Strongly Preferred
ABOUT THE ROLE
Colorado New Style Foundation is looking for a warm, organized, and dependable Studio Operations & Enrollment Lead to support daily studio operations and create a smooth, professional, and welcoming experience for our students and families.
This role supports front desk flow, enrollment, trial follow-up, family communication, retention, and overall studio organization.
WHAT YOU’LL DO
- Support front desk operations and daily studio flow
- Respond to inquiries by phone, text, and email
- Follow up with trial students, leads, and enrollments
- Assist families with class schedules, attendance, and next steps
- Help keep records, schedules, and systems organized
- Support events, showcases, and program communication as needed
WHO WE’RE LOOKING FOR
ORGANIZED & PROACTIVE
You stay on top of tasks, follow through, and anticipate what needs to be done.
WARM & PROFESSIONAL
You create a positive, welcoming experience for students and families.
STRONG COMMUNICATOR
You communicate clearly, kindly, and effectively by phone, text, and email.
COMFORTABLE WITH TECHNOLOGY
You are comfortable learning systems, using digital tools, and keeping information organized.
BILINGUAL: ENGLISH & SPANISH
You can communicate with families in English and Spanish. Bilingual ability is strongly preferred.
RELEVANT EXPERIENCE A PLUS
Experience in customer service, administration, front desk, enrollment, education, dance, fitness, or community work is a plus.
A CLOSER LOOK AT THE ROLE
ABOUT COLORADO NEW STYLE FOUNDATION
Colorado New Style Foundation is a community-centered dance organization serving students, families, and the Metro-Denver community through dance education, cultural connection, youth development, adult programming, performances, showcases, and community-based initiatives. Our work is rooted in creating a welcoming, organized, and professional environment where students and families feel supported, informed, and connected. As our programs continue to grow, strong daily operations and clear communication are essential to helping the studio run smoothly and serving our community well.
ABOUT THE ROLE
We are looking for a warm, organized, proactive, and dependable Studio Operations & Enrollment Lead to support the daily flow of the studio and help create an excellent experience for students and families. This role is responsible for supporting front desk operations, enrollment, trial follow-up, family communication, student retention, attendance support, studio organization, and day-to-day operational needs. The person in this role will help make sure families receive clear communication, new students are guided through the enrollment process, and the studio feels welcoming, professional, and well-run. This is a high-impact role for someone who enjoys working with people, staying organized, solving problems, and helping a busy studio environment run smoothly. The right person will be comfortable communicating with families, managing details, following up consistently, learning systems, and supporting both the administrative and community-facing side of the organization.
KEY RESPONSIBILITIES
Front Desk & Daily Studio Operations
- Welcome students, families, adult students, and visitors in a warm and professional way
- Support the daily front desk flow during operational hours
- Help maintain an organized, clean, and welcoming lobby, entrance, bathroom, and front desk area
- Assist with basic studio needs, supplies, visible information, flyers, and family-facing materials
Enrollment & Trial Follow-Up
- Respond to inquiries from prospective students and families
- Support trial class scheduling, reminders, follow-up, and next steps
- Help families understand class options, schedules, pricing, packages, and policies
- Follow up with leads, trial students, and new enrollments in a timely and professional way
Family Communication & Retention
- Communicate with families by phone, text, email, and studio communication systems
- Support attendance follow-up and flag repeated absences or concerns
- Help new families feel supported during their first weeks
- Assist with reminders, updates, and basic family communication related to classes, events, and programs
Systems, Organization & Administrative Support
- Keep records, schedules, notes, and studio systems organized and updated
- Use tools such as Google Workspace, forms, spreadsheets, studio software, texting/email platforms, and other systems as needed
- Help document processes and support smoother workflows
- Assist with administrative tasks that help the studio run efficiently
Events, Showcases & Program Support
- Support communication and organization for events, showcases, performances, and programs
- Help families receive clear information about deadlines, schedules, expectations, and next steps
- Assist with operational details before and during special studio events when needed
Success in This Role Looks Like
- Students and families feel welcomed, informed, and supported
- Trials, enrollments, and follow-ups are handled consistently and professionally
- Studio communication is clear, timely, and organized
- Daily operations feel smoother and less chaotic
- Records, systems, and schedules stay updated
- Leadership has better visibility into family needs, enrollment flow, attendance concerns, and front desk operations
- The studio feels professional, organized, and welcoming during operational hours
Preferred Experience
- Experience in customer service, front desk, administration, enrollment, education, dance, fitness, childcare, community programs, or a similar environment
- Strong communication skills in person, by phone, text, and email
- Comfortable using digital tools and learning new systems
- Organized, detail-oriented, proactive, and dependable
- Bilingual English/Spanish strongly preferred
- Experience working with families, students, or community-based programs is a plus
Position Details
- In-person position in the Metro-Denver area
- Approximately 30 hours per week to start
- Afternoon/evening availability required
- Saturday availability required
- Pay range: $25–$35 per hour, depending on experience and qualifications
OUR HIRING PROCESS
1
ROUND 1
Submit your resume/CV and basic information.
2
ROUND 2
Complete a screening questionnaire.
3
ROUND 3
Complete short practical tasks.
4
ROUND 4
In-person interview.
Ready to Apply?
If you are organized, warm, dependable, and excited to support students and families, we would love to hear from you. Applications are reviewed on a rolling basis.